Best Freshsales alternatives
Freshsales is Freshworks' cloud-based sales CRM that uses Freddy AI for lead scoring, deal recommendations, and automated email writing alongside kanban-style pipeline tracking.
About Freshsales
Freshsales is Freshworks' cloud-based sales CRM that uses Freddy AI for lead scoring, deal recommendations, and automated email writing alongside kanban-style pipeline tracking. Sales teams at companies of varying sizes — Freshworks reports 74,000+ businesses use the platform — seeking AI-assisted lead management and a 360° customer view.
- AI-assisted lead capture, qualification, and routing
- Kanban-style deal tracking with drag-and-drop cards
- 360° customer view across preferred communication channels
- Freddy AI lead scoring, intent analysis, and deal recommendations
- AI-automated email writing
- Check-in/check-out tracking for field sales meetings
- Voice and image-to-text note capture in the mobile app
Platforms
Top alternatives
See how the top Freshsales alternatives compare on use case fit and core strengths.
HubSpot
An all-in-one CRM platform with marketing, sales, and service hubs.
Best for
Growing businesses wanting an integrated marketing-to-sales CRM suite.
Zoho CRM
An AI-powered CRM with omnichannel engagement and deep workflow automation.
Best for
Businesses of any size wanting an affordable, feature-rich CRM.
Close
A sales CRM with built-in calling, email, and SMS plus an AI sales agent.
Best for
Sales teams automating outbound outreach and lead qualification.
How to choose
Start with the workflow you need to improve. Compare ease of use, collaboration features, integrations, customization, and the effort required to migrate your existing data. Confirm it runs on the platforms you need (Web, iOS, Android) before switching.
If Freshsales's feature set above doesn't cover what you need, one of the alternatives compared here — HubSpot, Zoho CRM, Close — may be a closer fit.
Frequently asked questions
What are the best alternatives to Freshsales?
Based on core features and use case fit, the strongest Freshsales alternatives are HubSpot, Zoho CRM and Close. See the comparison above for what each one does best.
How do I migrate from Freshsales to a different tool?
Most teams start by exporting their existing Freshsales data, then importing it into the new tool while running both in parallel until the switch is complete.
Do Freshsales alternatives integrate with the tools my team already uses?
Integration support varies by tool — check each alternative's own integrations before switching workflows that depend on them.
What platforms does Freshsales run on?
Freshsales is available on Web, iOS and Android, per its official site.
Sources
The facts on this page come from Freshsales's own official site, accessed August 4, 2026. See our Sources Policy for how we handle sourcing.
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