Fathom vs Fireflies.ai
Fathom and Fireflies.ai are both sales options. Fathom lists 8 features across 2 platforms; Fireflies.ai lists 9 features across 5 platforms — see the full breakdown below, sourced from each vendor's own site rather than ratings or reviews.
Side-by-side summary
Best for Fathom
Individuals and sales or customer-facing teams that want free, unlimited automatic meeting transcription and summaries, with CRM sync, deal tracking, and coaching scorecards available on paid team plans.
Best for Fireflies.ai
Teams across sales, recruiting, marketing, and other functions that want a free-to-start AI meeting notetaker with broad video/dialer coverage, conversation-intelligence analytics, and CRM or project-management integrations.
Feature comparison
Every feature listed here comes directly from each vendor's own official site.
Fathom
- Automatic recording, transcription, and instant AI-generated call summaries delivered immediately after each meeting
- Bot-free capture (in beta) alongside traditional meeting-bot recording, for Zoom, Google Meet, and Microsoft Teams
- "Ask Fathom" search across past conversations, plus a conversational meeting assistant on paid plans
- Automatic CRM field sync and a Deal View that pushes call data into Salesforce and HubSpot on the Business plan
- AI Scorecards and coaching metrics for reviewing call performance on the Business plan
- Desktop app plus integrations with Slack, Notion, Asana, ChatGPT, and Claude for working with meeting data
- Clips, playlists, and global search across recorded calls, with team collaboration via comments, folders, and keyword alerts on the Team plan
- Public API and MCP server access for custom integrations
Fireflies.ai
- AI Notetaker Bot (fred@fireflies.ai) that auto-joins calendar meetings across Zoom, Google Meet, Microsoft Teams, and 10+ other platforms to record, transcribe, and summarize
- Transcription in 100+ languages with speaker recognition and automatic language detection
- AskFred, a conversational AI assistant that answers questions about past meeting content
- Conversation intelligence analytics -- speaker talk-time tracking, sentiment analysis, and topic trackers -- on the Business plan and above
- Live Assist, providing real-time suggestions, coaching, and answers during live meetings
- 200+ AI Skills for automated, role-specific outputs (such as follow-up emails or candidate scoring) across sales, recruiting, marketing, and other functions
- Fireflies MCP Server bringing meeting insights into Claude, ChatGPT, and other AI tools
- Dialer and API support for transcribing calls from Aircall and RingCentral, plus uploaded audio/video files
- CRM, project-management, and applicant-tracking integrations, including Greenhouse and Lever for recruiting teams
Pros and cons
Fathom
- Automatic recording, transcription, and instant AI-generated call summaries delivered immediately after each meeting
- Bot-free capture (in beta) alongside traditional meeting-bot recording, for Zoom, Google Meet, and Microsoft Teams
- "Ask Fathom" search across past conversations, plus a conversational meeting assistant on paid plans
- Automatic CRM field sync and a Deal View that pushes call data into Salesforce and HubSpot on the Business plan
- AI Scorecards and coaching metrics for reviewing call performance on the Business plan
- Desktop app plus integrations with Slack, Notion, Asana, ChatGPT, and Claude for working with meeting data
- Clips, playlists, and global search across recorded calls, with team collaboration via comments, folders, and keyword alerts on the Team plan
- Public API and MCP server access for custom integrations
- Team and Business plans require a 2-user minimum, so a single-person buyer pays the pricier individual Premium rate instead
- CRM field sync, Deal View, and AI coaching scorecards are reserved for the Business tier and above
- Enterprise-only features (org-wide security controls, SSO/SCIM, custom data retention) require contacting sales with no published price
Fireflies.ai
- AI Notetaker Bot (fred@fireflies.ai) that auto-joins calendar meetings across Zoom, Google Meet, Microsoft Teams, and 10+ other platforms to record, transcribe, and summarize
- Transcription in 100+ languages with speaker recognition and automatic language detection
- AskFred, a conversational AI assistant that answers questions about past meeting content
- Conversation intelligence analytics -- speaker talk-time tracking, sentiment analysis, and topic trackers -- on the Business plan and above
- Live Assist, providing real-time suggestions, coaching, and answers during live meetings
- 200+ AI Skills for automated, role-specific outputs (such as follow-up emails or candidate scoring) across sales, recruiting, marketing, and other functions
- Fireflies MCP Server bringing meeting insights into Claude, ChatGPT, and other AI tools
- Dialer and API support for transcribing calls from Aircall and RingCentral, plus uploaded audio/video files
- CRM, project-management, and applicant-tracking integrations, including Greenhouse and Lever for recruiting teams
- The Free plan's "unlimited transcription" claim is asterisked and constrained in practice by a shared 400-minute team storage limit and only 20 AI credits per month
- HIPAA compliance, private storage, and custom data retention are listed only under the Enterprise tier in the plan-comparison table, even though the homepage's broader security section markets HIPAA compliance as a general capability
- Enterprise pricing is published as $39/seat/month, but its call-to-action is still "Contact Us" rather than self-serve signup, and teams above 50 seats are directed to contact sales for volume discounts regardless of tier
Key differences
- Fathom lists Automatic recording, transcription, and instant AI-generated call summaries delivered immediately after each meeting, Bot-free capture (in beta) alongside traditional meeting-bot recording, for Zoom, Google Meet, and Microsoft Teams, "Ask Fathom" search across past conversations, plus a conversational meeting assistant on paid plans, Automatic CRM field sync and a Deal View that pushes call data into Salesforce and HubSpot on the Business plan, AI Scorecards and coaching metrics for reviewing call performance on the Business plan, Desktop app plus integrations with Slack, Notion, Asana, ChatGPT, and Claude for working with meeting data, Clips, playlists, and global search across recorded calls, with team collaboration via comments, folders, and keyword alerts on the Team plan, Public API and MCP server access for custom integrations that Fireflies.ai doesn't list.
- Fireflies.ai lists AI Notetaker Bot (fred@fireflies.ai) that auto-joins calendar meetings across Zoom, Google Meet, Microsoft Teams, and 10+ other platforms to record, transcribe, and summarize, Transcription in 100+ languages with speaker recognition and automatic language detection, AskFred, a conversational AI assistant that answers questions about past meeting content, Conversation intelligence analytics -- speaker talk-time tracking, sentiment analysis, and topic trackers -- on the Business plan and above, Live Assist, providing real-time suggestions, coaching, and answers during live meetings, 200+ AI Skills for automated, role-specific outputs (such as follow-up emails or candidate scoring) across sales, recruiting, marketing, and other functions, Fireflies MCP Server bringing meeting insights into Claude, ChatGPT, and other AI tools, Dialer and API support for transcribing calls from Aircall and RingCentral, plus uploaded audio/video files, CRM, project-management, and applicant-tracking integrations, including Greenhouse and Lever for recruiting teams that Fathom doesn't list.
- Fireflies.ai supports iOS, Android, Chrome Extension, which Fathom doesn't list.
Choose Fathom if…
Choose Fathom if this fits: Individuals and sales or customer-facing teams that want free, unlimited automatic meeting transcription and summaries, with CRM sync, deal tracking, and coaching scorecards available on paid team plans. Compared with Fireflies.ai specifically, Fathom also offers Automatic recording, transcription, and instant AI-generated call summaries delivered immediately after each meeting, Bot-free capture (in beta) alongside traditional meeting-bot recording, for Zoom, Google Meet, and Microsoft Teams, "Ask Fathom" search across past conversations, plus a conversational meeting assistant on paid plans, and 5 more features that Fireflies.ai doesn't list.
Choose Fireflies.ai if…
Choose Fireflies.ai if this fits: Teams across sales, recruiting, marketing, and other functions that want a free-to-start AI meeting notetaker with broad video/dialer coverage, conversation-intelligence analytics, and CRM or project-management integrations. Compared with Fathom specifically, Fireflies.ai also offers AI Notetaker Bot (fred@fireflies.ai) that auto-joins calendar meetings across Zoom, Google Meet, Microsoft Teams, and 10+ other platforms to record, transcribe, and summarize, Transcription in 100+ languages with speaker recognition and automatic language detection, AskFred, a conversational AI assistant that answers questions about past meeting content, and 6 more features that Fathom doesn't list, plus iOS, Android, Chrome Extension support that Fathom doesn't list.
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Facts on this page are sourced from each vendor's official site (linked below), not from ratings or reviews. Products change — verify anything that matters to your decision directly on the vendor's own site before switching. See our Disclaimer and Sources Policy.
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