MilooshIT Operations
IT service management, remote monitoring, and endpoint management for internal IT teams. Of the 9 tools tracked here, 9 of 9 run in the browser; 3 have native iOS and Android apps; 7 also ship Windows and/or macOS desktop apps — platform support sourced from each vendor's own site.
9 tools in this category
IT Operations
Atera
Atera is an all-in-one IT management platform that combines remote monitoring and management (RMM), ticketing, and patch management with Robin, an autonomous AI agent, priced per technician with unlimited managed endpoints.
IT Operations
ConnectWise RMM
ConnectWise RMM is a cloud-based remote monitoring and management platform, part of the ConnectWise Platform, that gives MSPs centralized patching, alerting, remote access, and automation across endpoints and network devices.
IT Operations
Freshservice
Freshservice is Freshworks' cloud-based IT service management (ITSM) platform that unifies the service desk, IT asset management, and IT operations management, with Freddy AI Copilot, Agent, and Insights features for ticket resolution and analytics.
IT Operations
Jamf Pro
Jamf Pro is Apple-only device management software that lets IT teams deploy, configure, secure, and patch Mac, iPhone, iPad, and Apple TV devices without user interaction.
IT Operations
ManageEngine Endpoint Central
ManageEngine Endpoint Central is a unified endpoint management and security platform that patches, secures, and manages Windows, macOS, Linux, iOS, Android, and Chrome OS devices from a single console.
IT Operations
NinjaOne
NinjaOne is a unified IT operations platform that combines remote monitoring and management (RMM), automated patch management, backup, remote access, and service-desk ticketing for IT teams and managed service providers.
IT Operations
ServiceNow ITSM
ServiceNow IT Service Management (ITSM) is an enterprise IT service management product built on the ServiceNow AI Platform, unifying incident, problem, change, and request management with autonomous AI agents that handle routine work on a shared data model.
IT Operations
TeamViewer
TeamViewer is a remote access and remote support platform that lets technicians connect to, control, and troubleshoot devices across Windows, macOS, Linux, iOS, Android, and Chrome OS, free for personal, non-commercial use and paid for business use.
IT Operations
Veeam Data Platform
Veeam Data Platform is a unified backup, recovery, and cyber-resilience platform that protects virtual, physical, cloud, and SaaS workloads and lets IT teams recover data to any platform with no vendor lock-in.
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