NinjaOne vs TeamViewer

NinjaOne and TeamViewer are both it operations options. NinjaOne lists 7 features across 4 platforms; TeamViewer lists 7 features across 7 platforms — see the full breakdown below, sourced from each vendor's own site rather than ratings or reviews.

Side-by-side summary

ComparingNinjaOneTeamViewer
CategoryIT OperationsIT Operations
Alternatives tracked22
PlatformsWeb, Windows, macOS, LinuxWeb, Windows, macOS, Linux, iOS, Android, Chrome OS
Pricing modelPaid plansFree + paid plans

Best for NinjaOne

IT teams and managed service providers (MSPs) wanting to consolidate endpoint monitoring, patching, backup, and remote access into a single console.

Best for TeamViewer

IT teams, MSPs, and support desks needing cross-platform remote access and remote support, plus individuals wanting free personal, non-commercial access to their own devices.

Feature comparison

Every feature listed here comes directly from each vendor's own official site.

NinjaOne

  • Unified endpoint visibility and control across Windows, macOS, and Linux devices
  • Mobile device management (MDM) for iOS, iPadOS, and Android devices
  • AI-driven autonomous patch management to accelerate vulnerability remediation
  • Endpoint, server, and SaaS backup with compliance support
  • Single-click, cross-OS remote control
  • Built-in service desk with documentation and ticketing
  • Cross-platform scripting support (PowerShell, Bash, and shell commands)

TeamViewer

  • Remote access and remote support across Windows, macOS, Linux, iOS, Android, and Chrome OS
  • Free for personal, non-commercial use by a single user; paid licensed plans for business and commercial use
  • TeamViewer AI credits for AI-assisted troubleshooting and automated session summaries
  • Remote printing, file transfer and queuing, session recording and playback, and "switch sides" role swapping
  • Optional add-ons: Endpoint Protection, Device Monitoring, Asset Management, and AR-powered remote assistance (TeamViewer Assist AR)
  • Phone support in 33 languages on paid plans
  • TeamViewer Tensor: a custom-quoted enterprise tier adding single sign-on, audit logging/API, and enhanced mass deployment

Pros and cons

NinjaOne

Pros
  • Unified endpoint visibility and control across Windows, macOS, and Linux devices
  • Mobile device management (MDM) for iOS, iPadOS, and Android devices
  • AI-driven autonomous patch management to accelerate vulnerability remediation
  • Endpoint, server, and SaaS backup with compliance support
  • Single-click, cross-OS remote control
  • Built-in service desk with documentation and ticketing
  • Cross-platform scripting support (PowerShell, Bash, and shell commands)
Cons
  • No published self-serve pricing — NinjaOne requires requesting a quote, and per-device cost depends on volume and contract terms
  • No free plan (trial only)

TeamViewer

Pros
  • Remote access and remote support across Windows, macOS, Linux, iOS, Android, and Chrome OS
  • Free for personal, non-commercial use by a single user; paid licensed plans for business and commercial use
  • TeamViewer AI credits for AI-assisted troubleshooting and automated session summaries
  • Remote printing, file transfer and queuing, session recording and playback, and "switch sides" role swapping
  • Optional add-ons: Endpoint Protection, Device Monitoring, Asset Management, and AR-powered remote assistance (TeamViewer Assist AR)
  • Phone support in 33 languages on paid plans
  • TeamViewer Tensor: a custom-quoted enterprise tier adding single sign-on, audit logging/API, and enhanced mass deployment
Cons
  • Business and commercial use requires a paid license -- the free tier is personal, non-commercial use only
  • Pricing is shown in the visitor's local currency and TeamViewer runs region-specific promotional coupon discounts, so list prices vary by region and by active promotion

Key differences

  • NinjaOne lists Unified endpoint visibility and control across Windows, macOS, and Linux devices, Mobile device management (MDM) for iOS, iPadOS, and Android devices, AI-driven autonomous patch management to accelerate vulnerability remediation, Endpoint, server, and SaaS backup with compliance support, Single-click, cross-OS remote control, Built-in service desk with documentation and ticketing, Cross-platform scripting support (PowerShell, Bash, and shell commands) that TeamViewer doesn't list.
  • TeamViewer lists Remote access and remote support across Windows, macOS, Linux, iOS, Android, and Chrome OS, Free for personal, non-commercial use by a single user; paid licensed plans for business and commercial use, TeamViewer AI credits for AI-assisted troubleshooting and automated session summaries, Remote printing, file transfer and queuing, session recording and playback, and "switch sides" role swapping, Optional add-ons: Endpoint Protection, Device Monitoring, Asset Management, and AR-powered remote assistance (TeamViewer Assist AR), Phone support in 33 languages on paid plans, TeamViewer Tensor: a custom-quoted enterprise tier adding single sign-on, audit logging/API, and enhanced mass deployment that NinjaOne doesn't list.
  • TeamViewer supports iOS, Android, Chrome OS, which NinjaOne doesn't list.

Choose NinjaOne if…

Choose NinjaOne if this fits: IT teams and managed service providers (MSPs) wanting to consolidate endpoint monitoring, patching, backup, and remote access into a single console. Compared with TeamViewer specifically, NinjaOne also offers Unified endpoint visibility and control across Windows, macOS, and Linux devices, Mobile device management (MDM) for iOS, iPadOS, and Android devices, AI-driven autonomous patch management to accelerate vulnerability remediation, and 4 more features that TeamViewer doesn't list.

Choose TeamViewer if…

Choose TeamViewer if this fits: IT teams, MSPs, and support desks needing cross-platform remote access and remote support, plus individuals wanting free personal, non-commercial access to their own devices. Compared with NinjaOne specifically, TeamViewer also offers Remote access and remote support across Windows, macOS, Linux, iOS, Android, and Chrome OS, Free for personal, non-commercial use by a single user; paid licensed plans for business and commercial use, TeamViewer AI credits for AI-assisted troubleshooting and automated session summaries, and 4 more features that NinjaOne doesn't list, plus iOS, Android, Chrome OS support that NinjaOne doesn't list.

Facts on this page are sourced from each vendor's official site (linked below), not from ratings or reviews. Products change — verify anything that matters to your decision directly on the vendor's own site before switching. See our Disclaimer and Sources Policy.

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