NinjaOne vs TeamViewer

NinjaOne and TeamViewer are both it operations options. NinjaOne lists 7 features across 4 platforms; TeamViewer lists 7 features across 7 platforms — see the full breakdown below, sourced from each vendor's own site rather than ratings or reviews.

Side-by-side summary

ComparingNinjaOneTeamViewer

CategoryIT OperationsIT Operations

Alternatives tracked22

PlatformsWeb, Windows, macOS, LinuxWeb, Windows, macOS, Linux, iOS, Android, Chrome OS

Pricing modelpaidfreemium

Best for NinjaOne

IT teams and managed service providers (MSPs) wanting to consolidate endpoint monitoring, patching, backup, and remote access into a single console.

Best for TeamViewer

IT teams, MSPs, and support desks needing cross-platform remote access and remote support, plus individuals wanting free personal, non-commercial access to their own devices.

Feature comparison

Every feature listed here comes directly from each vendor's own official site.

NinjaOne

Unified endpoint visibility and control across Windows, macOS, and Linux devices
Mobile device management (MDM) for iOS, iPadOS, and Android devices
AI-driven autonomous patch management to accelerate vulnerability remediation
Endpoint, server, and SaaS backup with compliance support
Single-click, cross-OS remote control
Built-in service desk with documentation and ticketing
Cross-platform scripting support (PowerShell, Bash, and shell commands)

TeamViewer

Remote access and remote support across Windows, macOS, Linux, iOS, Android, and Chrome OS
Free for personal, non-commercial use by a single user; paid licensed plans for business and commercial use
TeamViewer AI credits for AI-assisted troubleshooting and automated session summaries
Remote printing, file transfer and queuing, session recording and playback, and "switch sides" role swapping
Optional add-ons: Endpoint Protection, Device Monitoring, Asset Management, and AR-powered remote assistance (TeamViewer Assist AR)
Phone support in 33 languages on paid plans
TeamViewer Tensor: a custom-quoted enterprise tier adding single sign-on, audit logging/API, and enhanced mass deployment

Pros and cons

NinjaOne

Pros

Unified endpoint visibility and control across Windows, macOS, and Linux devices
Mobile device management (MDM) for iOS, iPadOS, and Android devices
AI-driven autonomous patch management to accelerate vulnerability remediation
Endpoint, server, and SaaS backup with compliance support
Single-click, cross-OS remote control
Built-in service desk with documentation and ticketing
Cross-platform scripting support (PowerShell, Bash, and shell commands)

Cons

We don't publish a "cons" list for either product. No vendor's official site documents its own product's weaknesses, so there's no sourced basis for one — and we'd rather say that plainly than invent one.

TeamViewer

Pros

Remote access and remote support across Windows, macOS, Linux, iOS, Android, and Chrome OS
Free for personal, non-commercial use by a single user; paid licensed plans for business and commercial use
TeamViewer AI credits for AI-assisted troubleshooting and automated session summaries
Remote printing, file transfer and queuing, session recording and playback, and "switch sides" role swapping
Optional add-ons: Endpoint Protection, Device Monitoring, Asset Management, and AR-powered remote assistance (TeamViewer Assist AR)
Phone support in 33 languages on paid plans
TeamViewer Tensor: a custom-quoted enterprise tier adding single sign-on, audit logging/API, and enhanced mass deployment

Cons

Key differences

NinjaOne lists Unified endpoint visibility and control across Windows, macOS, and Linux devices, Mobile device management (MDM) for iOS, iPadOS, and Android devices, AI-driven autonomous patch management to accelerate vulnerability remediation, Endpoint, server, and SaaS backup with compliance support, Single-click, cross-OS remote control, Built-in service desk with documentation and ticketing, Cross-platform scripting support (PowerShell, Bash, and shell commands) that TeamViewer doesn't list.
TeamViewer lists Remote access and remote support across Windows, macOS, Linux, iOS, Android, and Chrome OS, Free for personal, non-commercial use by a single user; paid licensed plans for business and commercial use, TeamViewer AI credits for AI-assisted troubleshooting and automated session summaries, Remote printing, file transfer and queuing, session recording and playback, and "switch sides" role swapping, Optional add-ons: Endpoint Protection, Device Monitoring, Asset Management, and AR-powered remote assistance (TeamViewer Assist AR), Phone support in 33 languages on paid plans, TeamViewer Tensor: a custom-quoted enterprise tier adding single sign-on, audit logging/API, and enhanced mass deployment that NinjaOne doesn't list.
TeamViewer supports iOS, Android, Chrome OS, which NinjaOne doesn't list.

Choose NinjaOne if…

Choose NinjaOne if this fits: IT teams and managed service providers (MSPs) wanting to consolidate endpoint monitoring, patching, backup, and remote access into a single console.

Visit NinjaOne

Choose TeamViewer if…

Choose TeamViewer if this fits: IT teams, MSPs, and support desks needing cross-platform remote access and remote support, plus individuals wanting free personal, non-commercial access to their own devices.

Visit TeamViewer

Facts on this page are sourced from each vendor's official site (linked below), not from ratings or reviews. Products change — verify anything that matters to your decision directly on the vendor's own site before switching. See our Disclaimer and Sources Policy.