Communication
Chat, video calls, and team messaging tools. Of the 16 tools tracked here, 15 of 16 run in the browser; 16 have native iOS and Android apps; 11 also ship Windows and/or macOS desktop apps — platform support sourced from each vendor's own site.
16 tools in this category
Communication
Slack
Slack is a workplace communication platform built around channels, direct messages, integrations, and searchable conversations.
Communication
Microsoft Teams
Microsoft Teams combines chat, video meetings, and file collaboration, tightly integrated with Microsoft 365.
Communication
Discord
Discord organizes communities and teams around text channels, voice rooms, and real-time conversation.
Communication
Mattermost
Mattermost is an open-source team messaging platform built for organizations that want to host and control their own chat infrastructure.
Communication
Zoom
Zoom is an AI-integrated work platform unifying video meetings, team chat, phone/VoIP calling, and collaborative docs and whiteboarding into one product suite.
Communication
KrispCall
KrispCall is a cloud-based business phone system providing global calling, SMS/MMS, and voicemail in one unified inbox, with call recording, IVR, power dialer, and 100+ integrations for growing businesses.
Communication
Aircall
Aircall is a cloud business phone and customer-conversation platform for sales and support teams, combining calling, SMS/MMS, IVR, call recording, analytics, AI features, and CRM/helpdesk integrations in desktop and mobile softphones.
Communication
Dialpad
Dialpad is an AI-powered cloud communications platform providing business VoIP calling, video meetings, team messaging, and live AI call transcription with real-time sentiment analysis.
Communication
Google Chat
Google Chat is a team messaging and collaboration app within Google Workspace, offering direct messages, group spaces, and Gemini-powered AI features integrated with Gmail, Drive, and Meet.
Communication
Google Meet
Google Meet is Google's video conferencing service for business communication, offering HD video calls, screen sharing, and Gemini-powered AI meeting features within Google Workspace.
Communication
Nextiva
Nextiva is a cloud business phone system and VoIP communications platform combining voice calling, video conferencing, team chat, SMS, and customer relationship management.
Communication
RingCentral
RingCentral is a cloud communications platform providing business phone, team messaging, video meetings, and AI-powered customer engagement and contact center tools.
Communication
Rocket.Chat
Rocket.Chat is a secure communications platform that unifies messaging, voice, video, and AI within self-hosted, on-premises, or air-gapped deployments for organizations with strict security and data-sovereignty needs.
Communication
Signal
Signal is a nonprofit messaging app that provides end-to-end encrypted text messaging, voice messages, and voice and video calls by default, with no ads or tracking.
Communication
Telegram
Telegram is a cloud-based mobile and desktop messaging app focused on speed and security, supporting large groups, broadcast channels, and bots.
Communication
Webex
Cisco Webex is an AI-powered collaboration platform for video meetings, webinars, calling, and messaging, with an in-house AI Assistant for transcription, translation, and meeting summaries.
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