ServiceTitan vs Jobber
ServiceTitan and Jobber are both field service management options. ServiceTitan lists 7 features across 3 platforms; Jobber lists 9 features across 3 platforms — see the full breakdown below, sourced from each vendor's own site rather than ratings or reviews.
Side-by-side summary
Best for ServiceTitan
Larger and enterprise-scale contractor businesses that want the deepest reporting and dispatch tooling in the field-service category and are comfortable with a quote-only, per-technician pricing model.
Best for Jobber
Solo contractors and small-to-mid field-service teams (up to roughly 15+ employees) who want transparent published pricing and direct QuickBooks/Xero integration.
Feature comparison
Every feature listed here comes directly from each vendor's own official site.
ServiceTitan
- Drag-and-drop dispatching
- Call recording and booking
- Mobile field app with automated checklists
- Advanced reporting on closing rates and team metrics
- Customer experience tools including instant estimates and GPS tracking
- Marketing integration showing campaign ROI
- Commission tracking and customizable membership programs (The Works tier)
Jobber
- Online booking and scheduling
- Quoting and invoicing
- Payment collection (card, ACH, mobile tap-to-pay)
- Client communication (SMS, automated reminders)
- Time tracking and job costing
- Field documentation (photos, checklists, notes)
- Reporting and analytics
- Integrations with QuickBooks Online, Xero, and Zapier
- Mobile app with Spanish-language support
Pros and cons
ServiceTitan
- Drag-and-drop dispatching
- Call recording and booking
- Mobile field app with automated checklists
- Advanced reporting on closing rates and team metrics
- Customer experience tools including instant estimates and GPS tracking
- Marketing integration showing campaign ROI
- Commission tracking and customizable membership programs (The Works tier)
- No public pricing at all — every plan requires "Request Pricing," unlike Jobber and Housecall Pro's published tiers
- Per-technician pricing model makes total cost hard to estimate without a sales call
Jobber
- Online booking and scheduling
- Quoting and invoicing
- Payment collection (card, ACH, mobile tap-to-pay)
- Client communication (SMS, automated reminders)
- Time tracking and job costing
- Field documentation (photos, checklists, notes)
- Reporting and analytics
- Integrations with QuickBooks Online, Xero, and Zapier
- Mobile app with Spanish-language support
- Add-ons (Marketing Suite, Receptionist, Pipeline) are billed separately from the core subscription
- Higher tiers (Connect and above) get expensive quickly relative to Core
- Less enterprise-scale dispatch/reporting depth than ServiceTitan for very large operations
Key differences
- ServiceTitan lists Drag-and-drop dispatching, Call recording and booking, Mobile field app with automated checklists, Advanced reporting on closing rates and team metrics, Customer experience tools including instant estimates and GPS tracking, Marketing integration showing campaign ROI, Commission tracking and customizable membership programs (The Works tier) that Jobber doesn't list.
- Jobber lists Online booking and scheduling, Quoting and invoicing, Payment collection (card, ACH, mobile tap-to-pay), Client communication (SMS, automated reminders), Time tracking and job costing, Field documentation (photos, checklists, notes), Reporting and analytics, Integrations with QuickBooks Online, Xero, and Zapier, Mobile app with Spanish-language support that ServiceTitan doesn't list.
Choose ServiceTitan if…
Choose ServiceTitan if this fits: Larger and enterprise-scale contractor businesses that want the deepest reporting and dispatch tooling in the field-service category and are comfortable with a quote-only, per-technician pricing model. Compared with Jobber specifically, ServiceTitan also offers Drag-and-drop dispatching, Call recording and booking, Mobile field app with automated checklists, and 4 more features that Jobber doesn't list.
Choose Jobber if…
Choose Jobber if this fits: Solo contractors and small-to-mid field-service teams (up to roughly 15+ employees) who want transparent published pricing and direct QuickBooks/Xero integration. Compared with ServiceTitan specifically, Jobber also offers Online booking and scheduling, Quoting and invoicing, Payment collection (card, ACH, mobile tap-to-pay), and 6 more features that ServiceTitan doesn't list.
Facts on this page are sourced from each vendor's official site (linked below), not from ratings or reviews. Products change — verify anything that matters to your decision directly on the vendor's own site before switching. See our Disclaimer and Sources Policy.
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