FieldEdge vs ServiceTitan
FieldEdge and ServiceTitan are both field service management options. FieldEdge lists 6 features across 0 platforms; ServiceTitan lists 7 features across 3 platforms — see the full breakdown below, sourced from each vendor's own site rather than ratings or reviews.
Side-by-side summary
Best for FieldEdge
HVAC, plumbing, electrical, and other multi-truck service businesses that need dispatch, technician workflows, quoting, pricebooks, customer records, and service agreements.
Best for ServiceTitan
Larger and enterprise-scale contractor businesses that want the deepest reporting and dispatch tooling in the field-service category and are comfortable with a quote-only, per-technician pricing model.
Feature comparison
Every feature listed here comes directly from each vendor's own official site.
FieldEdge
- Call booking, scheduling, work orders, jobs, and dispatching
- Customer management and pricebook/flat-rate pricing
- Quotes, service agreements, reporting, and technician time tracking
- Mobile app licenses included by plan
- FieldEdge Payments for invoicing and on-site payment collection
- Higher-tier outbound call recording, Proposal Pro, MarketingEdge, inventory, and customer portal tools
ServiceTitan
- Drag-and-drop dispatching
- Call recording and booking
- Mobile field app with automated checklists
- Advanced reporting on closing rates and team metrics
- Customer experience tools including instant estimates and GPS tracking
- Marketing integration showing campaign ROI
- Commission tracking and customizable membership programs (The Works tier)
Pros and cons
FieldEdge
- Call booking, scheduling, work orders, jobs, and dispatching
- Customer management and pricebook/flat-rate pricing
- Quotes, service agreements, reporting, and technician time tracking
- Mobile app licenses included by plan
- FieldEdge Payments for invoicing and on-site payment collection
- Higher-tier outbound call recording, Proposal Pro, MarketingEdge, inventory, and customer portal tools
- No public numeric subscription pricing
- Several major sales/marketing/inventory tools are reserved for Elite or priced as add-ons
- Plan selection and exact cost require a demo/sales conversation
ServiceTitan
- Drag-and-drop dispatching
- Call recording and booking
- Mobile field app with automated checklists
- Advanced reporting on closing rates and team metrics
- Customer experience tools including instant estimates and GPS tracking
- Marketing integration showing campaign ROI
- Commission tracking and customizable membership programs (The Works tier)
- No public pricing at all — every plan requires "Request Pricing," unlike Jobber and Housecall Pro's published tiers
- Per-technician pricing model makes total cost hard to estimate without a sales call
Key differences
- FieldEdge lists Call booking, scheduling, work orders, jobs, and dispatching, Customer management and pricebook/flat-rate pricing, Quotes, service agreements, reporting, and technician time tracking, Mobile app licenses included by plan, FieldEdge Payments for invoicing and on-site payment collection, Higher-tier outbound call recording, Proposal Pro, MarketingEdge, inventory, and customer portal tools that ServiceTitan doesn't list.
- ServiceTitan lists Drag-and-drop dispatching, Call recording and booking, Mobile field app with automated checklists, Advanced reporting on closing rates and team metrics, Customer experience tools including instant estimates and GPS tracking, Marketing integration showing campaign ROI, Commission tracking and customizable membership programs (The Works tier) that FieldEdge doesn't list.
- ServiceTitan supports Web, iOS, Android, which FieldEdge doesn't list.
Choose FieldEdge if…
Choose FieldEdge if this fits: HVAC, plumbing, electrical, and other multi-truck service businesses that need dispatch, technician workflows, quoting, pricebooks, customer records, and service agreements. Compared with ServiceTitan specifically, FieldEdge also offers Call booking, scheduling, work orders, jobs, and dispatching, Customer management and pricebook/flat-rate pricing, Quotes, service agreements, reporting, and technician time tracking, and 3 more features that ServiceTitan doesn't list.
Choose ServiceTitan if…
Choose ServiceTitan if this fits: Larger and enterprise-scale contractor businesses that want the deepest reporting and dispatch tooling in the field-service category and are comfortable with a quote-only, per-technician pricing model. Compared with FieldEdge specifically, ServiceTitan also offers Drag-and-drop dispatching, Call recording and booking, Mobile field app with automated checklists, and 4 more features that FieldEdge doesn't list, plus Web, iOS, Android support that FieldEdge doesn't list.
Facts on this page are sourced from each vendor's official site (linked below), not from ratings or reviews. Products change — verify anything that matters to your decision directly on the vendor's own site before switching. See our Disclaimer and Sources Policy.
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