Crazy Egg vs Hotjar

Crazy Egg and Hotjar are both analytics options. Here's how they compare on official platforms, features, and positioning — sourced from each vendor's own site, not from ratings or reviews.

Side-by-side summary

ComparingCrazy EggHotjar

CategoryAnalyticsAnalytics

Alternatives tracked22

PlatformsWebWeb

Best for Crazy Egg

Teams of any skill level, including those with multiple websites or team members, seeking to understand visitor behavior without complex configuration, with unlimited seats and domains on its plans.

Best for Hotjar

Positioned for product, design, and marketing teams who want to "deliver experiences that convert" by understanding user journeys and reducing drop-offs.

Feature comparison

Every feature listed here comes directly from each vendor's own official site.

Crazy Egg

Heatmaps, Scrollmaps, and Confetti Maps visualizing visitor interaction
Session recordings to watch actual user behavior
A/B testing to run conversion experiments
Web analytics with real-time, AI-powered traffic reporting
Surveys with 50+ customizable templates
Popup CTAs including buttons, popups, and sticky bars
Error tracking for technical issues affecting user experience
Single-snippet setup with integrations for Google Tag Manager, Shopify, and WordPress

Hotjar

Heatmaps (clicks, movement, scroll behavior)
Session recordings/replay
Funnels (conversion drop-off analysis)
Surveys with AI-powered summarization
User Tests and 1:1 Interviews
Integrations with Google Analytics, HubSpot, Optimizely

Pros and cons

Crazy Egg

Pros

Heatmaps, Scrollmaps, and Confetti Maps visualizing visitor interaction
Session recordings to watch actual user behavior
A/B testing to run conversion experiments
Web analytics with real-time, AI-powered traffic reporting
Surveys with 50+ customizable templates
Popup CTAs including buttons, popups, and sticky bars
Error tracking for technical issues affecting user experience
Single-snippet setup with integrations for Google Tag Manager, Shopify, and WordPress

Cons

We don't publish a "cons" list for either product. No vendor's official site documents its own product's weaknesses, so there's no sourced basis for one — and we'd rather say that plainly than invent one.

Hotjar

Pros

Heatmaps (clicks, movement, scroll behavior)
Session recordings/replay
Funnels (conversion drop-off analysis)
Surveys with AI-powered summarization
User Tests and 1:1 Interviews
Integrations with Google Analytics, HubSpot, Optimizely

Cons

Key differences

Crazy Egg lists Heatmaps, Scrollmaps, and Confetti Maps visualizing visitor interaction, Session recordings to watch actual user behavior, A/B testing to run conversion experiments, Web analytics with real-time, AI-powered traffic reporting, Surveys with 50+ customizable templates, Popup CTAs including buttons, popups, and sticky bars, Error tracking for technical issues affecting user experience, Single-snippet setup with integrations for Google Tag Manager, Shopify, and WordPress that Hotjar doesn't list.
Hotjar lists Heatmaps (clicks, movement, scroll behavior), Session recordings/replay, Funnels (conversion drop-off analysis), Surveys with AI-powered summarization, User Tests and 1:1 Interviews, Integrations with Google Analytics, HubSpot, Optimizely that Crazy Egg doesn't list.

Choose Crazy Egg if…

Choose Crazy Egg if this fits: Teams of any skill level, including those with multiple websites or team members, seeking to understand visitor behavior without complex configuration, with unlimited seats and domains on its plans.

Choose Hotjar if…

Choose Hotjar if this fits: Positioned for product, design, and marketing teams who want to "deliver experiences that convert" by understanding user journeys and reducing drop-offs.

Facts on this page are sourced from each vendor's official site (linked below), not from ratings or reviews. Products change — verify anything that matters to your decision directly on the vendor's own site before switching. See our Disclaimer and Sources Policy.