Crazy Egg vs FullStory

Crazy Egg and FullStory are both analytics options. Here's how they compare on official platforms, features, and positioning — sourced from each vendor's own site, not from ratings or reviews.

Side-by-side summary

ComparingCrazy EggFullStory

CategoryAnalyticsAnalytics

Alternatives tracked22

PlatformsWebWeb

Best for Crazy Egg

Teams of any skill level, including those with multiple websites or team members, seeking to understand visitor behavior without complex configuration, with unlimited seats and domains on its plans.

Best for FullStory

Product management, data analytics, customer support, and marketing teams in retail/ecommerce, food and beverage, travel, financial services, gaming, and SaaS who want to remove conversion friction and personalize digital experiences.

Feature comparison

Every feature listed here comes directly from each vendor's own official site.

Crazy Egg

Heatmaps, Scrollmaps, and Confetti Maps visualizing visitor interaction
Session recordings to watch actual user behavior
A/B testing to run conversion experiments
Web analytics with real-time, AI-powered traffic reporting
Surveys with 50+ customizable templates
Popup CTAs including buttons, popups, and sticky bars
Error tracking for technical issues affecting user experience
Single-snippet setup with integrations for Google Tag Manager, Shopify, and WordPress

FullStory

Session replay to record and play back real user sessions
Product analytics for behavior patterns and engagement metrics
Mobile analytics tracking interactions across mobile apps
Heatmaps visualizing where users click and scroll
In-product Guides and Surveys for feedback collection
StoryAI, an intelligence layer that surfaces insights from behavioral data
Fullcapture for automatic, privacy-first interaction recording

Pros and cons

Crazy Egg

Pros

Heatmaps, Scrollmaps, and Confetti Maps visualizing visitor interaction
Session recordings to watch actual user behavior
A/B testing to run conversion experiments
Web analytics with real-time, AI-powered traffic reporting
Surveys with 50+ customizable templates
Popup CTAs including buttons, popups, and sticky bars
Error tracking for technical issues affecting user experience
Single-snippet setup with integrations for Google Tag Manager, Shopify, and WordPress

Cons

We don't publish a "cons" list for either product. No vendor's official site documents its own product's weaknesses, so there's no sourced basis for one — and we'd rather say that plainly than invent one.

FullStory

Pros

Session replay to record and play back real user sessions
Product analytics for behavior patterns and engagement metrics
Mobile analytics tracking interactions across mobile apps
Heatmaps visualizing where users click and scroll
In-product Guides and Surveys for feedback collection
StoryAI, an intelligence layer that surfaces insights from behavioral data
Fullcapture for automatic, privacy-first interaction recording

Cons

Key differences

Crazy Egg lists Heatmaps, Scrollmaps, and Confetti Maps visualizing visitor interaction, Session recordings to watch actual user behavior, A/B testing to run conversion experiments, Web analytics with real-time, AI-powered traffic reporting, Surveys with 50+ customizable templates, Popup CTAs including buttons, popups, and sticky bars, Error tracking for technical issues affecting user experience, Single-snippet setup with integrations for Google Tag Manager, Shopify, and WordPress that FullStory doesn't list.
FullStory lists Session replay to record and play back real user sessions, Product analytics for behavior patterns and engagement metrics, Mobile analytics tracking interactions across mobile apps, Heatmaps visualizing where users click and scroll, In-product Guides and Surveys for feedback collection, StoryAI, an intelligence layer that surfaces insights from behavioral data, Fullcapture for automatic, privacy-first interaction recording that Crazy Egg doesn't list.

Choose Crazy Egg if…

Choose Crazy Egg if this fits: Teams of any skill level, including those with multiple websites or team members, seeking to understand visitor behavior without complex configuration, with unlimited seats and domains on its plans.

Choose FullStory if…

Choose FullStory if this fits: Product management, data analytics, customer support, and marketing teams in retail/ecommerce, food and beverage, travel, financial services, gaming, and SaaS who want to remove conversion friction and personalize digital experiences.

Facts on this page are sourced from each vendor's official site (linked below), not from ratings or reviews. Products change — verify anything that matters to your decision directly on the vendor's own site before switching. See our Disclaimer and Sources Policy.