Brevo vs Klaviyo
Brevo and Klaviyo are both marketing options. Brevo lists 6 features across 3 platforms; Klaviyo lists 6 features across 1 platform — see the full breakdown below, sourced from each vendor's own site rather than ratings or reviews.
Side-by-side summary
Best for Brevo
Positioned for businesses with large contact lists that want a pay-per-email pricing model, European GDPR compliance, built-in CRM, and multi-channel messaging across WhatsApp and SMS.
Best for Klaviyo
Positioned for consumer/B2C brands, especially e-commerce retailers, plus enterprise brands, restaurants, and wellness companies wanting to consolidate a fragmented marketing tech stack.
Feature comparison
Every feature listed here comes directly from each vendor's own official site.
Brevo
- Email marketing campaign creation with drag-and-drop visual builder and responsive templates
- Volume-based pricing based on monthly email sends with unlimited contact storage
- SMS marketing and WhatsApp business broadcast campaigns
- Visual marketing automation workflows with event tracking and triggers
- Built-in CRM for managing contacts, pipelines, and deal stages
- On-site live chat and conversation inbox for customer support
Klaviyo
- Composer: AI agent that audits and generates on-brand campaigns/flows from prompts
- Customer Agent: AI customer service that autonomously resolves a majority of inquiries
- Omnichannel marketing (email, SMS, RCS, WhatsApp, mobile push, social)
- Klaviyo Data Platform for unified customer profiles/events
- Real-time marketing analytics and omnichannel attribution
- Customer Hub & Helpdesk for self-service support
Pros and cons
Brevo
- Email marketing campaign creation with drag-and-drop visual builder and responsive templates
- Volume-based pricing based on monthly email sends with unlimited contact storage
- SMS marketing and WhatsApp business broadcast campaigns
- Visual marketing automation workflows with event tracking and triggers
- Built-in CRM for managing contacts, pipelines, and deal stages
- On-site live chat and conversation inbox for customer support
- Daily sending cap of 300 emails on the free plan
- Removing Brevo branding from emails requires a paid add-on on lower tiers
- SMS and WhatsApp message credits are billed separately
Klaviyo
- Composer: AI agent that audits and generates on-brand campaigns/flows from prompts
- Customer Agent: AI customer service that autonomously resolves a majority of inquiries
- Omnichannel marketing (email, SMS, RCS, WhatsApp, mobile push, social)
- Klaviyo Data Platform for unified customer profiles/events
- Real-time marketing analytics and omnichannel attribution
- Customer Hub & Helpdesk for self-service support
- The Free plan is capped at 250 active profiles and 500 email sends per month; exceeding those limits can pause sending until the account upgrades or the billing cycle resets.
- Free-plan email support is available only for the first 60 days; after that, support is primarily self-service through Klaviyo's Help Center, Academy, and Community.
Key differences
- Brevo lists Email marketing campaign creation with drag-and-drop visual builder and responsive templates, Volume-based pricing based on monthly email sends with unlimited contact storage, SMS marketing and WhatsApp business broadcast campaigns, Visual marketing automation workflows with event tracking and triggers, Built-in CRM for managing contacts, pipelines, and deal stages, On-site live chat and conversation inbox for customer support that Klaviyo doesn't list.
- Klaviyo lists Composer: AI agent that audits and generates on-brand campaigns/flows from prompts, Customer Agent: AI customer service that autonomously resolves a majority of inquiries, Omnichannel marketing (email, SMS, RCS, WhatsApp, mobile push, social), Klaviyo Data Platform for unified customer profiles/events, Real-time marketing analytics and omnichannel attribution, Customer Hub & Helpdesk for self-service support that Brevo doesn't list.
- Brevo supports iOS, Android, which Klaviyo doesn't list.
Choose Brevo if…
Choose Brevo if this fits: Positioned for businesses with large contact lists that want a pay-per-email pricing model, European GDPR compliance, built-in CRM, and multi-channel messaging across WhatsApp and SMS. Compared with Klaviyo specifically, Brevo also offers Email marketing campaign creation with drag-and-drop visual builder and responsive templates, Volume-based pricing based on monthly email sends with unlimited contact storage, SMS marketing and WhatsApp business broadcast campaigns, and 3 more features that Klaviyo doesn't list, plus iOS, Android support that Klaviyo doesn't list.
Choose Klaviyo if…
Choose Klaviyo if this fits: Positioned for consumer/B2C brands, especially e-commerce retailers, plus enterprise brands, restaurants, and wellness companies wanting to consolidate a fragmented marketing tech stack. Compared with Brevo specifically, Klaviyo also offers Composer: AI agent that audits and generates on-brand campaigns/flows from prompts, Customer Agent: AI customer service that autonomously resolves a majority of inquiries, Omnichannel marketing (email, SMS, RCS, WhatsApp, mobile push, social), and 3 more features that Brevo doesn't list.
Facts on this page are sourced from each vendor's official site (linked below), not from ratings or reviews. Products change — verify anything that matters to your decision directly on the vendor's own site before switching. See our Disclaimer and Sources Policy.
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