BigCommerce vs Salesforce Commerce Cloud
BigCommerce and Salesforce Commerce Cloud are both ecommerce options. BigCommerce lists 6 features across 1 platform; Salesforce Commerce Cloud lists 7 features across 1 platform — see the full breakdown below, sourced from each vendor's own site rather than ratings or reviews.
Side-by-side summary
Best for BigCommerce
Serves a range from emerging/SMB brands (via free trial, emerging-brand programs) to enterprise merchants needing B2B features like account-specific pricing and approval workflows.
Best for Salesforce Commerce Cloud
Large enterprise and multi-brand retailers that need a unified platform spanning online storefronts, in-store point of sale, and cross-channel order management.
Feature comparison
Every feature listed here comes directly from each vendor's own official site.
BigCommerce
- Drag-and-drop store builder with code-level customization
- One-page checkout with digital wallets/BNPL
- 130+ payment solutions, 20+ embedded providers
- B2B tools (account pricing, quotes, approvals)
- 600+ app integrations (ERP/CRM/PIM/WMS)
- Multi-channel selling via Feedonomics (150+ marketplaces)
Salesforce Commerce Cloud
- AI-native search that interprets shopper intent
- Agentforce Merchant, Buyer, and Personal Shopper agents for merchandising and guided shopping
- Cross-channel order management on a single codebase
- Data 360 zero-copy access unifying storefront, marketing, and service data into real-time customer profiles
- Buy-online-pick-up-in-store and store-level inventory visibility
- B2B Commerce tools for custom catalogs, pricing, and purchasing workflows
- AI-powered personalization throughout checkout
Pros and cons
BigCommerce
- Drag-and-drop store builder with code-level customization
- One-page checkout with digital wallets/BNPL
- 130+ payment solutions, 20+ embedded providers
- B2B tools (account pricing, quotes, approvals)
- 600+ app integrations (ERP/CRM/PIM/WMS)
- Multi-channel selling via Feedonomics (150+ marketplaces)
- Core is capped at $30,000 trailing-12-month GMV and automatically moves to Growth after that threshold.
- Scale includes a GMV base threshold and a 0.9% overage above the published cap; an Open Payment Provider fee can also apply.
Salesforce Commerce Cloud
- AI-native search that interprets shopper intent
- Agentforce Merchant, Buyer, and Personal Shopper agents for merchandising and guided shopping
- Cross-channel order management on a single codebase
- Data 360 zero-copy access unifying storefront, marketing, and service data into real-time customer profiles
- Buy-online-pick-up-in-store and store-level inventory visibility
- B2B Commerce tools for custom catalogs, pricing, and purchasing workflows
- AI-powered personalization throughout checkout
- Salesforce does not publish a fixed numeric Commerce Cloud subscription price; Growth and Advanced are quoted based on commerce needs and a percentage of storefront Gross Merchandise Value.
- Orders processed through channels outside the Commerce Cloud storefront can require separate Salesforce Order Management charges, and Premier Success adds 30% of net license fees.
Key differences
The feature summaries above use each vendor's own terminology; unmatched wording is not proof that the other platform lacks a capability. For a store-platform decision, verify the requirements that matter to your workflow in the cited vendor sources instead of treating wording differences as a capability matrix.
Choose BigCommerce if…
Choose BigCommerce if this fits: Serves a range from emerging/SMB brands (via free trial, emerging-brand programs) to enterprise merchants needing B2B features like account-specific pricing and approval workflows. Compared with Salesforce Commerce Cloud specifically, BigCommerce also offers Drag-and-drop store builder with code-level customization, One-page checkout with digital wallets/BNPL, 130+ payment solutions, 20+ embedded providers, and 3 more features that Salesforce Commerce Cloud doesn't list.
Choose Salesforce Commerce Cloud if…
Choose Salesforce Commerce Cloud if this fits: Large enterprise and multi-brand retailers that need a unified platform spanning online storefronts, in-store point of sale, and cross-channel order management. Compared with BigCommerce specifically, Salesforce Commerce Cloud also offers AI-native search that interprets shopper intent, Agentforce Merchant, Buyer, and Personal Shopper agents for merchandising and guided shopping, Cross-channel order management on a single codebase, and 4 more features that BigCommerce doesn't list.
Facts on this page are sourced from each vendor's official site (linked below), not from ratings or reviews. Products change — verify anything that matters to your decision directly on the vendor's own site before switching. See our Disclaimer and Sources Policy.
Salesforce Commerce Cloud sources
Last verified October 6, 2026
- https://www.salesforce.com/commerce/
- https://www.salesforce.com/commerce/cloud/
- https://www.salesforce.com/commerce/b2b-ecommerce/pricing/
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